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Payment & Shipping Information

Shipping Cost, Descriptions & Information
    The $2.99 & $3.99 Special shipping rate only applies to certain items. (LCD's, Digitizers, Screens & certain other items DO NOT qualify for this special shipping rate) In most cases it applies to items that are less than 1/4 lb. for $2.99 and 1/2 lb. for $3.99. The rate is calculated based on the weight of the product & the shipping material combined. These Special Rates are for USA orders only and does not apply to international orders. If the item(s) and the packaging material are over 1/4 lb. or 1/2 lb. then you will not be offered the special shipping rate.

    Now Shipping World Wide to Over 40+ Countries Including: USA, Canada, Mexico, Australia, UK & More

    Shipping Information:
    Most orders are processed within 1 Business Day. Shipping rates will be automatically calculated for you during the checkout process. You will then be able to select the shipping option you would like to ship with. USA Orders please select the USA options. All USA orders are shipped via Standard Mail (First Class), USPS Priority Mail, Express Mail, or UPS. You will be presented with a total cost of your order, including shipping, prior to finalizing the order or entering your credit card info. International Orders are shipped via USPS Global Airmail Parcel Post, USPS Global Priority Mail or USPS Global Express Mail. International orders must select one of the International shipping options. Failure to select the correct shipping option will cause your order to be cancelled.

    International Shipping Customs, Duties, and Taxes:
    Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of an international shipment may be subject to such Import Fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

    Guaranteed Delivery Times:
    Any guaranteed delivery time is made by the carrier service, NOT AX Micro Solutions, Inc. Furthermore, the guarantee is only in effect once the order has left AX Micro Solutions and is in transit, and not from the time of the order being placed. Under NO circumstances do we provide a refund for shipping even if a delivery time is not met. Transit time is counted in business days. If the order is placed on Friday, the 1st business day is the following Monday.

    For a more accurate time estimate on the arrival of your package, please refer to www.ups.com or www.usps.com. Both of these carriers have a shipping time calculator on their website. Once again, this time estimate is once the package has been shipped from the premises of AX Micro Solutions, Inc. The only reason a package will be delayed is if there is an error in the shipping info, billing info or an issue with the carrier.

    Please double check the shipping address you have entered for your order. Any errors in the shipping or billing address may cause the order to be delayed until we obtain the correct information.

    We reserve the right to change the shipping method selected if there is a problem with the provided address and the shipping method that was selected. AX Micro Solutions, Inc. reserves the right to substitute a comparable shipping method at our own discretion. For instance, UPS does not deliver to APO/FPO, or PO Box addresses, and sometimes even large universities have issues accepting particular carriers and shipping methods.

    Shipping Options:
    For the best description of each of the shipping services we offer, please refer to the actual carriers websites at www.USPS.com or www.UPS.com.

    The estimated delivery times listed on our website are an average delivery time. We can never guarantee delivery by any particular date or by any particular shipping method you may choose. Again under NO circumstances do we provide a refund for shipping.

    Tracking Information:
    Many of our shipping methods do not offer real time tracking. They simply provide a “delivery confirmation” number. This does not provide a real time tracking of your package. For a complete description of what this “delivery confirmation” number provides, please refer to www.USPS.com. Keep in mind that USPS does not normally update any tracking information until a delivery attempt has been made.

AT THIS TIME WE SHIP TO THE FOLLOWING COUNTRIES
  • AW Aruba
  • AU Australia
  • AT Austria
  • BS Bahamas
  • BE Belgium
  • BR Brazil
  • CA Canada
  • DK Denmark
  • FI Finland
  • FR France
  • DE Germany
  • GI Gibraltar
  • GR Greece
  • GL Greenland
  • GU Guam
  • HK Hong Kong
  • IS Iceland
  • IE Ireland
  • IT Italy
  • JP Japan
    		•
  • LI Liechtenstein
  • LU Luxembourg
  • MY Malaysia
  • IE Ireland
  • MX Mexico
  • NL Netherlands
  • NZ New Zealand
  • NO Norway
  • PH Philippines
  • PT Portugal
  • PR Puerto Rico
  • SG Singapore
  • ES Spain
  • SE Sweden
  • CH Switzerland
  • GB United Kingdom
  • US United States
  • UM US Minor Outlying Islands
  • VA Vatican City State
  • VG Virgin Islands (British)
  • VI Virgin Islands (US)

USA Shipping Information:
    Shipping Method Processing Time Transit Time Expected Time of Arrival Average Cost
    USA:
    Standard Shipping    		 1 Business Day 4 to 11
    Business Days    		 Estimated
    5 to 12
    Business Days    		 $2.99 & Up Depending on Weight & Your Location
    USA:
    Priority Shipping    		 1 Business Day 2 to 3
    Business Days    		 Estimated
    3 to 5
    Business Days    		 $6.99 & Up Depending on Weight & Your Location
    USA:
    Express Shipping    		 1 Business Day 1 to 2
    Business Days    		 Estimated
    1 to 3
    Business Days    		 $16.63 & Up Depending on Weight & Your Location
    USA:
    UPS Ground    		 1 Business Day 6 to 9
    Business Days    		 Estimated
    7 to 10
    Business Days    		 Price Depends on Weight of Item & Location
    USA:
    UPS 3-5 Day    		 1 Business Day 2 to 3
    Business Days    		 Estimated
    3 to 5
    Business Days    		 Price Depends on Weight of Item & Location

International Shipping Information:
    Shipping Method Processing Time Transit Time Expected Time of Arrival Average Cost
    International:
    USPS Global First Class    		 1 Business Day 9 to 19
    Business Days    		 Estimated
    10 to 20
    Business Days    		 Price Depends on Weight of Item & Country
    International:
    USPS Global Priority Mail    		 1 Business Day 6 to 13
    Business Days    		 Estimated
    7 to 14
    Business Days    		 Price Depends on Weight of Item & Country
    International:
    USPS Global Express Mail    		 1 Business Day 2 to 3
    Business Days    		 Estimated
    5 to 7
    Business Days    		 Price Depends on Weight of Item & Country

Payment Options
    Credit Card Payment with Visa, Master Card or American Express (for USA & International Orders)
    If you are Shopping and want to view your Shopping Cart, simply click on the "Basket Content" button, located at the Top of our web page. Use the "Add to Basket" button to select an Item to place it into your Shopping Basket. AX Micro Solutions ensures a very high level of security for your online purchases. We utilize 128 bit secure encryption software (SSL) in our checkout process. This software encrypts all your personal information on the internet.

    Paypal Payment with: Discover Card or Personal Checks (for USA Orders ONLY)
    We accept Discover Card and Personal Checks via Paypal.com payment process ONLY. During the Check Out Process you will be able to select Paypal as your Payment Option. You can then use your Discover Card or Personal Check for payment. No items will ship until the personal check has cleared with Paypal.com.

    Money Orders/Cashiers Check Payment:
    Sorry we NO longer take Money Orders or Cashiers Checks. You can place your order via our webpage or on our Phone Order Line.

    Ordering Via a Purchase Order (for USA Orders ONLY)
    For more information for ordering via a Purchase Order (PO) - (Click Here)