Sure, we receive daily emails from vendors that are willing to sell us cheap, junky parts at super low prices. We have been getting emails like this for years, even during the old days of PDAs. Could we buy these parts and sell them at super low prices so customers are happy about getting a repair part cheap? Certainly we could but when there is an issue, which will happen 99% of the time, with one of these cheap parts people will expect us to make good on it or they will go post negative comments about our company and the quality of our parts/service, and rightfully so; if we were to sell such parts. People that do sell these junky parts on random websites or college kids trying to make a buck on eBay do not have corporate backing, or reputation to uphold, or even care if you get a good product as long as they make money. We have even had cases in which individuals have contacted us saying they want a refund from the part they purchased from us on eBay only to discover -after some research- that they purchased the product from someone else but that seller sent them to our free video on YouTube.
So what makes DirectFix different from the person selling the cheap parts on eBay? We know the vendors we buy from. The president of the company has flown oversea on numerous occasions and met with the vendors who provide our products. He has gone to the factories and has a long-standing, personal relationship with many of the vendors. We only buy original parts, every part is tested before it is shipped to us, and then when the part arrives at our facility, we test it again to make sure there are no issues. Does that stop every part we ship out from being bad? No. Damage can still happen from our location to our customer’s location but we take pride in making sure the customer gets a quality part that will last them the life of their device.
If you just want to save money and take a chance at buying a discounted part from eBay that might last you a day or maybe a few weeks, then go ahead and buy from eBay. However, if you want to make sure the part you receive is quality and will last the remaining days of the device, then buy from a reputable company like DirectFix.com. We stand behind what we sell and make videos available for FREE to help people repair their devices.